Due to the high number of current orders, we cannot accommodate any rush orders to ship faster than the posted production time on each product page.
Here are many of our most common questions. Feel free to email us with any questions not answered.
How long will it take to receive my order?
Most of our products have a 4 week production time. This means they will ship after 4 weeks. No other status update is given on orders after they are placed other than a shipping notification at the time of shipment. Quick Ship orders have different posted production times, as well as pre-orders. Please read the product page on each product for this information.
Can I rush my order?
We are not currently accepting rush orders due to the high volume of current orders.
I would like to order an old design not shown on the site, how may I do that?
If an item is not shown on the site as available or with a restock email sign up, it will not be available for purchase. This includes old versions of current designs. Please do not email asking to order old designs or old versions of artwork, as those requests cannot be accommodated. If you are interested in upcoming designs, please follow our Instagram account @prettylittlemonograms. We are typically unable to provide future product information via email, such as release dates and availability.
What size should I order?
We provide detailed sizing information on our size charts, found here. Please measure a comparable garment for best size estimate. We cannot give size recommendations based on height, weight, normal size, etc.
How can I see all of the different fabrics on different color items?
We do not have a preview for every color/print combination available. Each item using Lilly fabric will be different due to print placement. Many of our popular combinations can be found on our Instagram @prettylittlemonograms.
I saw something on Instagram, why isn't it on the site?
Many of our products are available as pre-order or during limited order periods only. Sign up for our newsletter for stock notifications on future products.